Tuesday, January 14, 2014

Anonymous Profiles


Following members are looking for a change, If you are interested to have a talk with them please write to info@linkedpune.com with relevant profile code in subject line

Profile Code – “BPO Senior Manager”

BPO/ITES Professional with 12 years of BPO/ITES experience in the domestic & international sector.

Track record for service delivery & and project management; developing teams. Operations efficiency specialist, proficient in implementing best practices and improving performance based metrics. Skilled technology analyst with comprehensive knowledge of call center technologies and solutions. Results-driven professional, articulate communicator, building rapport at all levels.  Specialist in turnaround management of at-risk projects, consistently delivering transformed projects on-time/on-budget with a focus to profitability, cost management, customer satisfaction and employee engagement.

Proficient in program, service delivery, client & vendor management. Currently working as a Senior manager with a domestic BPO, looking for a change and  open to change in industry as well.

Profile Code " Delivery Head Japan"

He has over 25 years of work experience in the area of Information Technology. He has developed expertise in managing requirements analysis, planning, scheduling, monitoring design, development and implementation of several large projects, with large team sizes. He has substantial experience in steering and monitoring projects to deliver high quality work products for complex businesses on time. His experience in solutioning as well as his past exposure has given him insights into the Sales process, particularly in Japan. Being a certified Project Manager as well as a CSQA he has a distinct Quality focus. His Japanese skills enable him to seamlessly function with Japanese partners and customers.