Tuesday, June 24, 2008
We have crossed 500 members mark today, many many thanks to all the members for their participation in the group.
From here onwards I would like to know your expectations from the group and lot more suggestions to improve upon.
Currently I am working on following activities please suggest more.
1. To avoid spamming all the activities are limited to web posting
2. I am requesting the members to write articles on pre specified topics, which should be useful for all. I request all the members to let me know about any particular topic you want to read or write.
3. Posting notices by members, to inform everybody about new courses, activities etc.
4. Arranging a general meeting, where we can meet everybody else in group, I am looking for someone who can sponsor it, or at last we will have a Dutch party. Most probably in August we will have our first meeting.
5. I have started new members introduction on blog, which should help members to network better.
6. I am also forwarding any relevant info to group members if I come across.(limited to web posting on http://www.linkedpune.com/)
7. I have suggested modifications as well to few group members' profile, so that people can get more info about each other.
Please come up with the suggestions so that we can take this initiative to next level.
With best regards
Tuesday, June 17, 2008
I couldn't update the memberlist since 5th jun,
This time we have members from variety of streams. IPS officer,Buisness Architect for Retail industry, Video editor in Electronic media, MBA student from Oxford University,Human Factors engineer,Biomedical engineer.
I hope we will be interacting with lots of interesting personalities this time.
Here I am giving the list of all the members added in between(6th jun to 16th jun). Please let me know if I missed yours.
Names are in random order.
Mr. Ajay Dubey, Director Uniken Systems Pvt. Ltd., Director Deeksha Systems Pvt. Ltd.,
Ex VP Infosys ,Ex. COO Persistent Systems,
Mr. Hemant Palande, Director, Sungard
Mr. Sanjeev Jagtap, CIO, Mastek Ltd.
Mr. Aniruddha Kumthekar, Sr. Director, Approva Systems
Mr. Nitin Joglekar, Managing Director, S2S Technologies
Mr. Ramkrishna Maganti, Sr. Vice President, Lafarge
Mr. Vikas Bhatia, Founder Director, Infinitum Executive search
Mr. Aditya Khandekar, VP, SG analytics, Ex. Director Business Development Aztecsoft
Mr. Mahesh Bhagwat, IPS officer, Govt. of Andhra Pradesh
Mr. Ashish Nene, Senior Business Development Manager, Persistent Systems
Mr. Vishwas Ghanekar,Business Head,Systime
Mr. Vijay Dixit, Delivery Head, John Deere
Mr. Gaurav Arora, Sr. Business Development Manager, NIIT, ex. Director Advent Global
Ms. Gauri Pendse, Delivery Head, Synerzip Softtech
Mr. Ravindra Palekar, Video Editor NDTV, Ex. Director ETV Marathi
Mr. Ashish Pranami, AVP, Financial Technologies Ltd.
Ms. Radha Ratnaparkhi, Business Analyst, Trimble Navigation
Mr. Umesh Chitnis, Manager, ABB inc
Mr. Melwin Mascarenhas, Manager energy and Infrastructure, Ma Foi
Mr. Abhijit Shaha, MBA student, Oxford University, Ex. System Analyst John Deere
Mr. Prafulla jain, Manager, Motorola
Ms. Rashmi Abhayankar,Sr. Manager, Aptech
Ms. Swati Sen, Program Manager, Cognizant
Mr. Parag Athawale, Program manager, Cognizant
Mr. Suresh Vytla, Business Development Consultant, MinVesta infotech
Mr. Hasmukh Parekh, Business Architect, Pantaloon retail India Ltd.
Mr. Shamrao Sorate,Chief manager, ICICI bank
Mr. Anjan Dash , Senior business analyst, Sungard Technology Services
Mr. Naren Chawla, Senior Product manager, SAP
Mr. Umesh Dongre, Senior Project Manager, Infosys
Mr. Atul Edlabadkar, Manager, Accenture
Mr. Devanand Pare, Manager,BMC
Mr. Nitish Suri, Independent Consultant
Mr. Barun Pandey, Advisory System Analyst, IBM
Mr. Vikram Nimhan, Project manager, T-Systems
Mr. Hrushikesh Sabnis,Manager, JCSS Consulting.
Mr. Praveen Agarwal, Manager, IBM Global services
Mr. Abhijit Bapat, Project Manager, Synechron Technologies
Ms. Archana Deshmukh, Program Manager, Telecom Startup
Mr. Atul Patil,Test Manager,Microsoft R&D
Mr. Sachin Shah, Test Manager, Infosys
Mr. Mayur Bapat, Principal Engineer, PTC
Mr. Dhanajay Javalkar,Test Manager, Infosys
Mr. Prasad Bhangale, Lead Engineer, John Deere
Mr. Mahesh Khadtare, MTS , Computational Research Laboratories
Mr. Gopal Iyer, Senior Design Engineer ,LSI
Mr. Sanjay Kulkarni, Manager, BMC
Ms. Sonali Bendre, Principal Human Factors engineer, Symantec
Ms. Gauri Kulkarni, Technical Writer, Versant India Pvt. Ltd.
Mr. Hemant Julka, Manager Quality , Emirates Group IT
Mr. Niraj Pradhan, Product Evangelist ,Min Vesta Infotech Ltd
Mr. Sangram Shitole, Senior Software engineer, Nokia
Mr. Saket Kulkarni, Biomedical Engineer, Patni
Monday, June 16, 2008
Six Sigma MBB Certificate Program
I am pleased to inform you that INFERSTAT is going to conduct a Six Sigma MBB(Master Black Belt) Certificate Program jointly with Symbiosis, Pune. The details are available on www.scmhrd.edu/mbb.aspx. May I request you kindly to bring this to the notice of your friends and colleagues, who may be interested in self-development and/or career-growth.
Thank you so much.
With best regards,
Thursday, June 5, 2008
Green Pune Activity
Monsoon has hit the Pune. I wish if we can manage to plant few trees in this monsoon to make our pune a bit more greener. Any interested member can contact me at my email email@example.com before 20th Jun , I will arrange a group activity to plant the trees.
Request you to participate in large number.
With best regards
Wednesday, June 4, 2008
CRM : a Software or a Culture
Author : Mr. Sudheer Bag
Mr. Sudheer has Over 17 years of Experience in Customer Service, Information Technology, Management Consultancy and Corporate Trainings. He specialize in setting up Technical Support & Customer Care Centers, BPO operations (Voice & Non-voice), IT Enabled Services and Offshore Development Centers (ODC) for overseas / domestic clients
LinkedIn Profile : http://www.linkedin.com/in/spbaag
Much is written and discussed about Customer Relationship Management (CRM in short) and its
implications on the business of any organization. CRM has also led to a large number of organizations developing software for the specific needs of their customers who would use their CRM applications to manage and maintain Customer Relationships.
In the age where customer is the “Emperor”, CRM has become inevitable and the use of the same for any corporate cannot be just ignored. However, CRM is not just a software or a tool to be installed and implemented enterprise-wide. CRM is a culture, a culture that needs to be inculcated from top to bottom and within every employee of the organization, either facing the customer or working at back-end.
Indian industry these days is becoming sensitive to its customers. Thanks to global impacts and to some extent government initiatives to protect consumers and customers. In the world where competition in fierce, it has become very important not only to attract new customers but to retain the existing ones.
This has also demanded the use of a good CRM application properly implemented across all major functions within the organization. Major players like Siebel, Microsoft, Talisma, Oracle have already established their presence in the Indian market and are having large installations for big organizations. However, the cost of software, installation, implementation, customization and training becoming a major deterrent factor for many SMEs, an open source application like SugarCRM (I am a big fan of this tool) and vTiger are also worth considering. These open source tools are free to download and are also easy to customize and implement.
Technology has always been at the center of CRM in practice. For some CRM worked very well while for others it didn't. Those for whom CRM did not work, did shout a lot and blamed the technology or even the concept of CRM, or the CRM vendors, or the users, or all of them.
CRM is not something companies buy. CRM is something companies “do”. Any CRM application is meant for companies to “do” CRM. CRM is also not a fad. It is an underlying principle of interacting with exisiting and potential customers and it is something all organizations should “practice”. All the employees of any organization need to understand CRM as a Corporate Strategy and not just another box bought in by the CTO.
Author can be reached at firstname.lastname@example.org