Monday, October 14, 2013

Client Engagement Manager 10 yrs Exp


IT product /service company in BFSI domain, Pune Based, head quarter in US, employee strength 100-150 employees
  Job Description : Client Engagement Manager 10 yrs Exp

·         Identify possible sales and cross-selling opportunities within prospects and customers.
·         Prepare presentations, proposals and statements of work for project engagements.

·         Collaborate with clients to define requirements and manage expectations and communications from inception through delivery, including status updates, budget reconciliation, scope changes, etc.
·         Define and manage the overall project goals and success criteria.
·         Function as the customer’s advocate representing and driving customer opportunities with practice managers.
·         Collaborate with technical teams to address all issues that may affect the delivery of the project.
·         Cultivate relationships within accounts to expand Organisation’s footprint and overall revenue.
·         Provide a stable and consistent methodology for managing customer relationships and services.

Skills & Requirements:

·         Bachelor’s degree in technical field preferred from an accredited university.
·         10+ years of experience, with strong sales/relationship management/account management experience
·         Track record of interacting and building relationships with CXO level clients.
·         Ability to work well in a cross-functional team environment.


We are not looking for PURE SALES profiles (this is primarily a senior PRE-SALES/BA role, with the added responsibility of account mining).
Must Have the following Experience in the Profile:
1.       Pre-Sales
2.       Business Analyst
3.       Customer Facing Responsibilities
4.       Delivery Experience (Should have been part of project execution for at least 1 or 2 years) [Nice to Have]
5.       Solution Design (Optional)
6.       Account Management (Optional)


Experience: 8-10 Years total. Should have gone through the technology stream and then moved to the Pre-Sales Team.


Technical Background:

1.       Btech CS/Electronics

Management Background:

1.       Optional MBA

Send your CV at with subject line as “Sales-716381823163”


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